Shipping policy
SHIPPING
Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.
Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.
If you do not receive a shipping confirmation email, please contact us at info@saturdaytennisclub.com
PACKAGES RETURNED TO SENDER
If your items are returned because of an invalid or insufficient address, we will have to charge you to reship your package. If you do not want your package to be reshipped, you will be issued a store credit for the order total, and the shipping amount will be deducted from your store credit amount.
LOST PACKAGES
We are not responsible for packages lost by the mail couriers, and you will have to reach out directly to the courier (USPS, UPS, FedEx, or DHL) to open a missing package claim with them. They will be able to better assist in locating your package, as we have no visibility on your package once it leaves our warehouse.